Horrible experience.  Never order online from this company.  Actually, never buy anything from this fraudulent company.  After they canceled an item, not me, they shipped the rest and only partly refunded the money from the canceled item.  After numerous emails back and forth to customer service, they claim it was already discounted.  SInce when does a promotion of buy 4 get one free, mean, buy 4 things, and we'll take a little bit off each item, claiming they have all been discounted. To top it off, I even bought 5 things, so even if one was canceled there should have still been the same deal of buy four get one free. I will never purchase anything from this  company again, whether online or in store.  They cheat customers.   They don't even deserve 1 star
2) Not so good (although perhaps understandable) return policy. Everything on sale is no return and the one dress we liked just enough to buy, we learned at checkout was no return also (even though it was not on sale) because it was classified as an "occasional" or "party" dress. My wife was on the fence about the purchase anyway and this was enough to make her change her mind and not buy it.
If something you order doesn't fit right, or you just decide that it isn't what you were hoping for, send it back. Returns are free. We want you to be happy with your experience at thredUP. After you have your baby, come back to us so you can find some new clothes to flatter your post-baby body, and maybe even pick up an outfit or two for your newborn!
Greatly enjoy working at Thyme Maternity, interacting with customers is the best part of the job. Excellent manager and assistant manager, ongoing coaching given to me as well as the opportunity to provide coaching and leadership to other staff members. Unfortunately no room to grow within the company and looking to use my education more in future employment.
×