Today I was so disappointed with the customer service provided at the store by the person named Sharon at the counter. I doubt we will ever return to the store in the future. She was so rude to both my husband n me (9months pregnant). Their exchange/refund policy is decided by their salesperson's wish apparently. Thank god it's Canada n consumer rights r better protected than any other countries in the world. Please hire better sales people.
As of September, 2017, Destination Maternity operates over 1,000 retail locations in North America, including 512 stores, predominantly under the trade-names Motherhood Maternity®, A Pea in the Pod®, and Destination Maternity®, and sells on the web through DestinationMaternity.com, Motherhood.com and APeainthePod.com; Destination Maternity brands are offered at retailers such as Macy's and Boscov’s.
2) Not so good (although perhaps understandable) return policy. Everything on sale is no return and the one dress we liked just enough to buy, we learned at checkout was no return also (even though it was not on sale) because it was classified as an "occasional" or "party" dress. My wife was on the fence about the purchase anyway and this was enough to make her change her mind and not buy it.
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