Today I was so disappointed with the customer service provided at the store by the person named Sharon at the counter. I doubt we will ever return to the store in the future. She was so rude to both my husband n me (9months pregnant). Their exchange/refund policy is decided by their salesperson's wish apparently. Thank god it's Canada n consumer rights r better protected than any other countries in the world. Please hire better sales people.
Today I was so disappointed with the customer service provided at the store by the person named Sharon at the counter. I doubt we will ever return to the store in the future. She  was so rude to both my husband n me (9months pregnant). Their exchange/refund policy is decided by their salesperson's wish apparently. Thank god it's Canada n consumer rights r better protected than any other countries in the world. Please hire better sales people.
I worked this job part time for a year before deciding to return to work full time after staying home for 5 years with my kids. Part time hours were fine; pay was minimum wage. I was repeatedly offered the store manager position but the hours would have been less than ideal (working every weekend and several evenings a week) and the pay offered was brutal. All associates were pushed to sell specific products and these sales were tracked weekly. The review process was horrible- you could rate 'excellent' in every aspect, but if your store wasn't meeting the sales budget, you 'failed' your overall review.
Greatly enjoy working at Thyme Maternity, interacting with customers is the best part of the job. Excellent manager and assistant manager, ongoing coaching given to me as well as the opportunity to provide coaching and leadership to other staff members. Unfortunately no room to grow within the company and looking to use my education more in future employment.
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