Today I was so disappointed with the customer service provided at the store by the person named Sharon at the counter. I doubt we will ever return to the store in the future. She was so rude to both my husband n me (9months pregnant). Their exchange/refund policy is decided by their salesperson's wish apparently. Thank god it's Canada n consumer rights r better protected than any other countries in the world. Please hire better sales people.
I did all of my maternity and nursing gear shopping here and absolutely love it! Thyme Maternity across the street seemed to be the same in quality but has a smaller selection and is a bit more pricey. I have alway gotten great service here and there always seems to be great sales. In the month right after I had my baby my husband went to get me nursing tanks but the sizes he got were too big and when he went back to exchange them he said is was super easy and they were incredibly helpful. I have also gotten nursing shirts as gifts from there and had to exchange sizes and the gals were so nice about it. In some stores you sort of get the eye roll when you have to go return or exchange things or it even feels like the sales people are trying to make it difficult for you, but that has never happened to me here! Great place to shop :)
There are zero options where I live as well (Peterborough) at least from my searches. I've tried Kijiji and the clothes just look wrinkled and big and kinda gross. I attempted to shop today for just cute flowy shirts in regular clothes and was brutally disappointed, they just don't fit over the hips and bump :( Thyme maternity was stupid expensive and I thought quite boring/granny. The mat area in our old navy looks like a bomb went off. It's torn apart and almost empty.
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