Today I was so disappointed with the customer service provided at the store by the person named Sharon at the counter. I doubt we will ever return to the store in the future. She was so rude to both my husband n me (9months pregnant). Their exchange/refund policy is decided by their salesperson's wish apparently. Thank god it's Canada n consumer rights r better protected than any other countries in the world. Please hire better sales people.
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2) Not so good (although perhaps understandable) return policy. Everything on sale is no return and the one dress we liked just enough to buy, we learned at checkout was no return also (even though it was not on sale) because it was classified as an "occasional" or "party" dress. My wife was on the fence about the purchase anyway and this was enough to make her change her mind and not buy it.
Today, Old Navy is one of the largest clothing companies around the globe, and its maternity clothes are a perfect extension of the styles and ideas this trendy brand has long embraced. Old Navy for Maternity proudly sets itself apart from other maternity clothes companies in a few key ways. While Gap – Maternity and Motherhood offer classic clothes at premium price points, Old Navy for Maternity champions current fashions at affordable prices. With casual, professional, and special occasion options, Old Navy has all of your maternity clothes needs covered.