Today I was so disappointed with the customer service provided at the store by the person named Sharon at the counter. I doubt we will ever return to the store in the future. She  was so rude to both my husband n me (9months pregnant). Their exchange/refund policy is decided by their salesperson's wish apparently. Thank god it's Canada n consumer rights r better protected than any other countries in the world. Please hire better sales people.

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Horrible experience.  Never order online from this company.  Actually, never buy anything from this fraudulent company.  After they canceled an item, not me, they shipped the rest and only partly refunded the money from the canceled item.  After numerous emails back and forth to customer service, they claim it was already discounted.  SInce when does a promotion of buy 4 get one free, mean, buy 4 things, and we'll take a little bit off each item, claiming they have all been discounted. To top it off, I even bought 5 things, so even if one was canceled there should have still been the same deal of buy four get one free. I will never purchase anything from this  company again, whether online or in store.  They cheat customers.   They don't even deserve 1 star
I've been here several times over the past few months. The staff has always been very friendly and helpful. The change rooms are large, and there is a big, clean bathroom available in the store (so convenient!) The selection tends to be more comfortable/ casual attire, with far fewer options for more formal events. But I found that the online site seemed to have some additional options that I didn't notice in store. Overall, good quality, comfortable maternity wear for a reasonable price and excellent in-store customer service.
Ok so I HATE maternity clothes... or I should say hated... I bought my first pair of maternity jeans yesterday from primark of all places and I am literally in love! They are still nice and skinny and fitted but so comfy around my bump - check out my maternity video on what I purchased here; https://www.youtube.com/watch?v=r3bLjGSHMZE&index=3&list=UU-DxGKz7B0xh_zSDzgnL2cw
Ok so I HATE maternity clothes... or I should say hated... I bought my first pair of maternity jeans yesterday from primark of all places and I am literally in love! They are still nice and skinny and fitted but so comfy around my bump - check out my maternity video on what I purchased here; https://www.youtube.com/watch?v=r3bLjGSHMZE&index=3&list=UU-DxGKz7B0xh_zSDzgnL2cw

I did all of my maternity and nursing gear shopping here and absolutely love it! Thyme Maternity across the street seemed to be the same in quality but has a smaller selection and is a bit more pricey. I have alway gotten great service here and there always seems to be great sales. In the month right after I had my baby my husband went to get me nursing tanks but the sizes he got were too big and when he went back to exchange them he said is was super easy and they were incredibly helpful. I have also gotten nursing shirts as gifts from there and had to exchange sizes and the gals were so nice about it. In some stores you sort of get the eye roll when you have to go return or exchange things or it even feels like the sales people are trying to make it difficult for you, but that has never happened to me here! Great place to shop :)


Pros: 1) The staff were very helpful and friendly and welcoming to us and our beloved small dog. 2) Very reasonable prices -- which seems unusual in maternity fashion retail. 3) While my wife and I did not love any of the designs available in the store (she was looking for a relatively formal dress for her baby shower), there was one we quite liked, and they had a much greater selection of casual ware. 4) My wife tells me there were huge, well designed change rooms. There was a nice place for me (and other men) to sit so I could do my yelping while my wife tried on clothes. Cons: 1) There were some ads on the wall with models wearing especially nice maternity clothes, but the particular style we liked the best was no longer available to purchase. I prefer the practice of many other chain retailers of advertising particular styles that are actually available to buy. 2) Not so good (although perhaps understandable) return policy. Everything on sale is no return and the one dress we liked just enough to buy, we learned at checkout was no return also (even though it was not on sale) because it was classified as an "occasional" or "party" dress. My wife was on the fence about the purchase anyway and this was enough to make her change her mind and not buy it.
I believe that it is worth investing in maternity jeans early on in your pregnancy - they are so much more comfortable on your expanding waist, even with a small bump so why wait? Also compared to normal jeans they will have limited wear (although I have friends who still wear theirs for a Sunday roast). You will most probably be wearing them for a while once the baby has arrived too - so get some you love.
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