I did all of my maternity and nursing gear shopping here and absolutely love it! Thyme Maternity across the street seemed to be the same in quality but has a smaller selection and is a bit more pricey. I have alway gotten great service here and there always seems to be great sales. In the month right after I had my baby my husband went to get me nursing tanks but the sizes he got were too big and when he went back to exchange them he said is was super easy and they were incredibly helpful. I have also gotten nursing shirts as gifts from there and had to exchange sizes and the gals were so nice about it. In some stores you sort of get the eye roll when you have to go return or exchange things or it even feels like the sales people are trying to make it difficult for you, but that has never happened to me here! Great place to shop :)
There is lots of parking in this plaza. I liked that there was a bench, so I could feed my son easily. The fitting rooms are also really large and easily fits a stroller inside. The staff were nice enough, but they didn't have the exact size of what I was looking for. I went during the nursing event. The staff seemed disappointed that it wasn't busier, but considering that it wasn't that busy, it's also weird that they didn't have my size. They were helpful enough.
Horrible experience. Never order online from this company. Actually, never buy anything from this fraudulent company. After they canceled an item, not me, they shipped the rest and only partly refunded the money from the canceled item. After numerous emails back and forth to customer service, they claim it was already discounted. SInce when does a promotion of buy 4 get one free, mean, buy 4 things, and we'll take a little bit off each item, claiming they have all been discounted. To top it off, I even bought 5 things, so even if one was canceled there should have still been the same deal of buy four get one free. I will never purchase anything from this company again, whether online or in store. They cheat customers. They don't even deserve 1 star
As of September, 2017, Destination Maternity operates over 1,000 retail locations in North America, including 512 stores, predominantly under the trade-names Motherhood Maternity®, A Pea in the Pod®, and Destination Maternity®, and sells on the web through DestinationMaternity.com, Motherhood.com and APeainthePod.com; Destination Maternity brands are offered at retailers such as Macy's and Boscov’s.
Today I was so disappointed with the customer service provided at the store by the person named Sharon at the counter. I doubt we will ever return to the store in the future. She was so rude to both my husband n me (9months pregnant). Their exchange/refund policy is decided by their salesperson's wish apparently. Thank god it's Canada n consumer rights r better protected than any other countries in the world. Please hire better sales people.
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