If something you order doesn't fit right, or you just decide that it isn't what you were hoping for, send it back. Returns are free. We want you to be happy with your experience at thredUP. After you have your baby, come back to us so you can find some new clothes to flatter your post-baby body, and maybe even pick up an outfit or two for your newborn!
There is lots of parking in this plaza. I liked that there was a bench, so I could feed my son easily. The fitting rooms are also really large and easily fits a stroller inside. The staff were nice enough, but they didn't have the exact size of what I was looking for. I went during the nursing event. The staff seemed disappointed that it wasn't busier, but considering that it wasn't that busy, it's also weird that they didn't have my size. They were helpful enough.
Horrible experience. Never order online from this company. Actually, never buy anything from this fraudulent company. After they canceled an item, not me, they shipped the rest and only partly refunded the money from the canceled item. After numerous emails back and forth to customer service, they claim it was already discounted. SInce when does a promotion of buy 4 get one free, mean, buy 4 things, and we'll take a little bit off each item, claiming they have all been discounted. To top it off, I even bought 5 things, so even if one was canceled there should have still been the same deal of buy four get one free. I will never purchase anything from this company again, whether online or in store. They cheat customers. They don't even deserve 1 star
Pros: 1) The staff were very helpful and friendly and welcoming to us and our beloved small dog. 2) Very reasonable prices -- which seems unusual in maternity fashion retail. 3) While my wife and I did not love any of the designs available in the store (she was looking for a relatively formal dress for her baby shower), there was one we quite liked, and they had a much greater selection of casual ware. 4) My wife tells me there were huge, well designed change rooms. There was a nice place for me (and other men) to sit so I could do my yelping while my wife tried on clothes. Cons: 1) There were some ads on the wall with models wearing especially nice maternity clothes, but the particular style we liked the best was no longer available to purchase. I prefer the practice of many other chain retailers of advertising particular styles that are actually available to buy. 2) Not so good (although perhaps understandable) return policy. Everything on sale is no return and the one dress we liked just enough to buy, we learned at checkout was no return also (even though it was not on sale) because it was classified as an "occasional" or "party" dress. My wife was on the fence about the purchase anyway and this was enough to make her change her mind and not buy it.